City Bank is one of the oldest private Commercial Banks operating in Bangladesh. It is a top bank among the oldest five Commercial Banks in the country which started their operations in 1983. The Bank started its journey on 27th March 1983 through opening its first branch at B. B. Avenue Branch in the capital, Dhaka city. It was the visionary entrepreneurship of around 13 local businessmen who braved the immense uncertainties and risks with courage and zeal that made the establishment & forward march of the bank possible. Those sponsor directors commenced the journey with only Taka 3.4 crore worth of Capital, which now is a respectable Taka 330.77 crore as capital & reserve.
City Bank is among the very few local banks which do not follow the traditional, decentralized, geographically managed, branch based business or profit model. Instead the bank manages its business and operation vertically from the head office through 5 distinct Units namely
Under a real-time online banking platform, these 5 distinct Units are supported at the back by a robust service delivery or operations setup and also a smart IT Backbone. Such centralized business segment based business & operating model ensure specialized treatment and services to the bank’s different customer segments.
The bank currently has 90 online branches and 1 SME service centers and 11 SME/Agri branch spread across the length & breadth of the country that include a full fledged Islami Banking branch. Besides these traditional delivery points, the bank is also very active in the alternative delivery area. It currently has 189 ATMs of its own; and ATM sharing arrangement with a partner bank that has more than 550 ATMs in place; SMS Banking; Interest Banking and so on. It already started its Customer Call Center operation. The bank has a plan to end the current year with 200 own ATMs.
Website URL: https://www.thecitybank.com.bd
Phone Banking Number:
Hunting numbers: 02 8813483, 8814375, 8813126
B.B. Avenue Branch
Address:12, Bangabandhu Avenue, Dhaka-1000
Address: House no. 28, Road No. 11, Block-F, Banani, Dhaka-1213
Bhairab Bazar Branch
Address:129, Kalibari Road, Bhairab, Kishoregonj.
Bow Bazar Branch
Address: Dennis Business Heaven (1st floor), Bandura Bazar, P.O. Hasnabad, P.S. Nawabganj, Dhaka -1320
Address: House # 312 (Old)/16 (New), Road # 27 ( Old)/ (New), Dhanmondi R/A, Dhaka-1209
DSE Nikunja Branch
Address: 57, Zoar Shahara C/A, Lotus Kamal Tower(GF), Nikunja-2, Dhaka-1229
Foreign Exchange Branch
Address: Baitul Hossain Building (Ground Floor), 27 Dilkusha Commercial Area, Dhaka-1000.
Gazipur SME service centre
Address: Kalameshar, Board Bazar, Gazipur
Gulshan Avenue SSC Branch
Address: 136,Gulshan Avenue, Gulshan-2,Dhaka-1212
Phone:02-8813483, 02-8814375, 02-8813126 (EXT: 1651-1659), Direct: 02-9884457
Address: United House, 10, Gulshan Avenue, Gulshan 1, Dhaka
Phone:8825206(PABX),8853741(PABX), 8855363(BSSM DIRECT)
Address:44-45/2 , Roy Ishwar Chandra Shil Bahadur Street,Imamgonj, Dhaka-1100